1. Warranty Coverage

• Jask Auto Parts Inc. provides a Parts Only Warranty on eligible products unless otherwise stated on the invoice.
• The warranty covers defective, damaged, or incorrectly supplied parts that are determined by Jask Auto Parts Inc. to be eligible under the terms of this policy.
• Warranty coverage begins on the original invoice date, not the delivery date or installation date.
• The warranty period for each part is specified on the customer’s invoice.
• If no warranty period is stated on the invoice or confirmed in writing by a Jask Auto Parts Inc. representative, the part is sold “AS IS” with no warranty expressed or implied.
• All warranties apply only to the original purchaser listed on the invoice.
• Warranty coverage is non-transferable and may not be assigned to another individual or business.
• No warranty extends beyond the coverage specifically described on the original invoice.
• All warranty decisions are made solely by Jask Auto Parts Inc.

2. Limited Liability

• Jask Auto Parts Inc. is responsible only for the repair, replacement, refund, or store credit of the purchased part, subject to the terms of this policy.
• Jask Auto Parts Inc. reserves the right to determine whether a replacement, refund, or store credit will be issued.
• Replacement of the original part is the preferred warranty remedy whenever inventory is available.
• If a replacement part is unavailable, Jask Auto Parts Inc. may issue a refund or store credit at its sole discretion.
• Replacement parts may have equal or greater mileage than the original part purchased.
• Jask Auto Parts Inc.’s maximum liability shall never exceed the purchase price paid for the part.
• Under no circumstances shall Jask Auto Parts Inc. be liable for indirect, incidental, special, punitive, or consequential damages.

3. Costs Not Covered Under Warranty

The warranty does not cover any expenses other than the replacement or refund of the purchased part.

This includes, but is not limited to:

• Labor charges.
• Installation costs.
• Removal costs.
• Diagnostic charges.
• Storage fees.
• Towing expenses.
• Rental vehicle expenses.
• Hotel accommodations.
• Lost wages.
• Loss of income.
• Loss of business.
• Loss of vehicle use.
• Freight charges unless specifically approved in writing.
• Shipping upgrades requested by the customer.
• Mechanical shop charges.
• Programming or calibration costs unless specifically approved in writing.
• Any additional expenses incurred by the customer or installer.

4. Mileage Policy

• Jask Auto Parts Inc. does not guarantee the mileage of any used part unless specifically stated on the invoice or confirmed in writing.
• Mileage information provided by sales representatives is based solely on information supplied by vendors.
• Final shipment may differ from preliminary mileage estimates due to inventory availability and interchange options.
• Product quality and functionality take precedence over mileage.
• Mileage shall not be considered a condition of sale unless expressly guaranteed in writing.
• Orders may not be cancelled solely because the delivered part has different mileage than expected unless mileage was specifically guaranteed in writing.
• Cancellation requests based solely on mileage that was not guaranteed in writing are subject to all applicable cancellation fees, restocking fees, and shipping charges.

5. Labor Policy

• Jask Auto Parts Inc. provides a Parts Only Warranty.
• Labor reimbursement is not included with the standard warranty.
• Jask Auto Parts Inc. does not pay labor charges for installation, removal, diagnosis, programming, inspection, teardown, reinstallation, or any other labor-related expense.
• Labor charges are not covered regardless of whether the part is used, rebuilt, remanufactured, aftermarket, or new.
• Labor costs remain the sole responsibility of the purchaser unless separate written labor coverage has been purchased and is specifically listed on the invoice.

6. Warranty Duration

• Warranty coverage begins on the invoice date.
• Standard warranty coverage is thirty (30) days unless otherwise stated.
• Extended warranties are available on select parts at an additional cost.
• Extended warranty coverage begins immediately after the standard warranty period.
• Warranty periods cannot be paused, extended, or restarted due to delayed installation or vehicle repairs.
• Warranty coverage expires automatically at the end of the stated warranty period.
• Parts must be installed within 14 days of delivery.
• Any issues with the part must be reported within 14 days of installation to qualify for warranty coverage.

7. Warranty Claim Requirements

To qualify for warranty consideration, the customer must:

• Notify Jask Auto Parts Inc. immediately after discovering the issue.
• Contact Customer Service before removing, repairing, or replacing the part.
• Provide the original invoice.
• Provide photographs of the defective part.
• Provide photographs showing installation.
• Provide a computer-generated diagnostic report when applicable.
• Provide maintenance receipts when requested.
• Provide installation receipts when requested.
• Follow all instructions issued by Jask Auto Parts Inc.
• Obtain written authorization before any repairs are performed.
• Return the original part if requested.
• Cooperate with any inspection required by Jask Auto Parts Inc.

Failure to satisfy these requirements may result in denial of the warranty claim.

8. Warranty Approval

• All warranty claims are subject to inspection and approval by Jask Auto Parts Inc.
• No repairs may be performed without prior written authorization.
• Unauthorized repairs automatically void warranty consideration for the affected repair.
• Jask Auto Parts Inc. reserves the right to inspect any product before approving replacement, refund, or store credit.
• Returned products may be inspected by qualified technicians before a final warranty decision is made.
• Warranty approval is not automatic upon receipt of a returned part.

9. General Warranty Conditions

• Parts must be installed correctly according to the vehicle manufacturer’s specifications.
• All recommended installation procedures must be followed.
• Proper fluids, lubricants, filters, seals, and gaskets must be replaced before installation whenever applicable.
• All scheduled maintenance required by the vehicle manufacturer must be performed.
• Appropriate maintenance records must be retained.
• Customers must take reasonable steps to prevent additional damage after discovering a problem.
• Continued operation of a defective part after a failure may void warranty coverage.
• Products sold for testing purposes, fitment verification, or interchange confirmation are not eligible for return unless otherwise approved in writing.
• Returned products must remain in the same condition in which they were supplied, excluding verified shipping damage.
• Any tampering, modification, disassembly, abuse, misuse, cannibalization, or alteration voids all warranty coverage.

10. Conditions That Void the Warranty

The warranty shall become immediately null and void if any of the following conditions apply:

• The part is installed improperly or contrary to the vehicle manufacturer’s recommended installation procedures.
• The part is installed in a vehicle or application for which it was not originally designed or intended by the manufacturer.
• The part is modified, altered, dismantled, welded, machined, or repaired without prior written authorization from Jask Auto Parts Inc.
• The part is abused, neglected, misused, or operated under abnormal conditions.
• The failure is caused by overheating, insufficient lubrication, contaminated fluids, improper maintenance, or lack of required maintenance.
• The customer fails to replace required maintenance items before installation when applicable.
• The customer fails to use OEM-recommended fluids, lubricants, coolants, filters, or other required service materials.
• The customer fails to retain maintenance or installation records when requested during a warranty claim.
• The part is damaged due to improper storage, handling, transportation, or installation.
• The vehicle is involved in a collision, accident, fire, flood, vandalism, theft, explosion, lightning strike, earthquake, hail, windstorm, or any other natural disaster.
• The failure results from racing, competitive driving, off-road use, or recreational motorsports.
• The vehicle is used for commercial purposes, including taxi service, rideshare service, limousine service, fleet operations, delivery service, government service, emergency service, or similar commercial applications.
• The vehicle has been modified for snowplowing, heavy towing beyond the manufacturer’s specifications, or other severe-duty applications.
• The installed heat tab has melted, been removed, altered, or is missing.
• The part is installed or operated outside the United States unless otherwise approved in writing by Jask Auto Parts Inc.
• The part is sold “AS IS” as clearly indicated on the invoice.
• The customer authorizes repairs before obtaining written approval from Jask Auto Parts Inc.
• The customer refuses to provide requested documentation supporting a warranty claim.
• The customer refuses to return the original part when requested.
• The returned part is incomplete or has missing components.
• The returned part has been cannibalized for usable components.
• The returned part has been intentionally damaged or altered.
• The returned part does not match the original part supplied by Jask Auto Parts Inc.
• Continued operation of a known defective part results in additional damage.

11. Customer Responsibilities

The purchaser is responsible for ensuring that all recommended installation and maintenance procedures are completed before placing the vehicle into service.

The customer shall:

• Verify that the purchased part is correct before installation.
• Inspect the part immediately upon delivery.
• Report shipping damage immediately.
• Report incorrect or missing items immediately.
• Have the part installed by a qualified mechanic whenever possible.
• Follow all manufacturer installation procedures.
• Follow any additional installation instructions supplied by Jask Auto Parts Inc.
• Replace all required maintenance items before installation.
• Replace all worn seals, gaskets, O-rings, fluids, filters, belts, hoses, thermostats, water pumps, and other recommended service items whenever applicable.
• Verify that related vehicle systems are functioning properly before operating the vehicle.
• Maintain proper fluid levels at all times.
• Maintain proper cooling system operation.
• Maintain proper electrical system operation.
• Perform all required maintenance at the intervals recommended by the vehicle manufacturer.
• Keep all maintenance receipts.
• Keep all installation receipts.
• Retain diagnostic reports for warranty purposes.
• Stop operating the vehicle immediately if a problem is suspected.
• Take reasonable steps to prevent additional damage after a failure occurs.

12. Maintenance Requirements

Proper maintenance is required to maintain warranty coverage.

Customers are responsible for:

• Following all maintenance schedules established by the vehicle manufacturer.
• Using only fluids and lubricants that meet OEM specifications.
• Using OEM-approved coolant, transmission fluid, gear oil, engine oil, brake fluid, power steering fluid, and other required fluids.
• Replacing all filters before installation whenever required.
• Replacing engine oil and the oil filter at the manufacturer’s recommended service intervals.
• Replacing transmission fluid and transmission filters before placing the vehicle into service.
• Performing all recommended cooling system maintenance.
• Inspecting the radiator and cooling system for restrictions or contamination.
• Ensuring proper radiator flow whenever required.
• Replacing defective cooling components before installation.
• Maintaining documentation for all maintenance performed.

Failure to perform required maintenance may result in denial of warranty coverage.

13. Installation Requirements

Customers and installers are responsible for ensuring that all installation procedures are completed correctly.

Installation requirements include:

• Verifying that the replacement part matches the intended application before installation.
• Inspecting the part before installation.
• Replacing all required seals and gaskets.
• Replacing all recommended maintenance items.
• Using new fluids and filters.
• Removing all contaminants from related systems before installation.
• Flushing all applicable cooling and lubrication systems when required.
• Inspecting wiring, connectors, hoses, sensors, and related components.
• Correcting any pre-existing vehicle problems before installing the replacement part.
• Following all manufacturer torque specifications.
• Following all manufacturer programming or calibration procedures when applicable.
• Completing any required programming before vehicle operation.
• Following all recommended installation procedures provided by Jask Auto Parts Inc.

Improper installation may void warranty coverage.

14. Inspection Rights

Jask Auto Parts Inc. reserves the right to inspect any part before approving:

• Warranty replacement.
•  Store credit.
• Repair authorization.
• Claim approval.

Additional inspection rights include:

• Requesting diagnostic reports.
• Requesting photographs.
• Requesting maintenance records.
• Requesting installation invoices.
• Requesting inspection reports.
• Requesting return of the original part.
• Testing returned products.
• Consulting third-party experts when necessary.

Failure to cooperate with the inspection process may result in denial of the warranty claim.

15. Limitation of Liability

Jask Auto Parts Inc. shall not be responsible for:

• Personal injury.
• Property damage.
• Vehicle damage.
• Loss of transportation.
• Loss of business.
• Lost profits.
• Lost wages.
• Rental vehicle expenses.
• Storage charges.
• Towing charges.
• Hotel expenses.
• Shipping delays caused by carriers.
• Weather-related delays.
• Acts of God.
• Delays caused by manufacturers or vendors.
• Delays resulting from incorrect information provided by the customer.
• Any incidental, indirect, special, exemplary, or consequential damages.

The maximum liability of Jask Auto Parts Inc. shall never exceed the purchase price paid for the part.

16. Legal Disclaimer

• All implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the duration of the express warranty provided with the part.
• Some states do not allow limitations on implied warranties or the exclusion of incidental or consequential damages. In such cases, certain limitations contained in this policy may not apply.
• This warranty provides the purchaser with specific legal rights.
• Additional legal rights may vary from state to state.
• No employee, representative, salesperson, or agent of Jask Auto Parts Inc. is authorized to modify this warranty unless such modification is provided in writing by an authorized officer of the company.
• Jask Auto Parts Inc. reserves the right to amend, modify, or update this policy at any time without prior notice. Any revisions shall apply only to purchases made after the revised policy becomes effective.

Engine & Powertrain Warranty

1. ENGINES

What’s Included

• Engines are sold as complete assemblies.
• Engines may include certain accessories at no additional cost.
• Included accessories may vary depending on the donor vehicle.
• Accessories commonly included may consist of:
  • Oil Pan
  • Cylinder Head(s)
  • Intake Manifold
  • Exhaust Manifold
  • Timing Cover
  • Timing Belt or Timing Chain
  • Fuel Injectors
  • Carburetor
  • Turbocharger or Supercharger (if originally equipped)
  • Starter
  • Alternator
  • Other attached components

What’s Not Included

The following components are supplied as convenience items only and are not covered under warranty, unless specifically stated on the invoice:

• Fuel Injectors
• Intake Manifold
• Exhaust Manifold
• Oil Pan
• Timing Components
• Timing Cover
• Sensors
• Switches
• Wiring Harnesses
• Water Pump
• Thermostat
• Hoses
• Belts
• Spark Plugs
• Ignition Components
• Turbocharger
• Supercharger
• Starter
• Alternator
• External Electronics
• All other bolt-on accessories

Customers are responsible for inspecting, servicing, replacing, or reusing these components as necessary before installation.

Warranty Coverage

The engine warranty applies only to the following major internal components:

• Engine Block
• Cylinder Head(s)
• Crankshaft
• Connecting Rods
• Pistons
• Camshaft(s)
• Rocker Arms
• Lifters
• Valves
• Valve Springs
• Internal Timing Components
• Oil Pump
• Internal Lubrication Components

No warranty applies to external accessories unless specifically listed on the invoice.

Installation Requirements

Before installation, the installer must:

• Inspect the engine thoroughly.
• Replace all seals and gaskets as necessary.
• Replace the timing belt or timing chain when recommended.
• Replace the water pump.
• Replace the thermostat.
• Replace spark plugs.
• Replace all filters.
• Replace all fluids.
• Replace worn hoses.
• Replace damaged wiring connectors.
• Replace the oil cooler if contaminated.
• Inspect and test the radiator.
• Verify proper radiator flow.
• Flush the cooling system.
• Flush lubrication passages when required.
• Inspect the electrical system.
• Verify proper oil pressure.
• Prime the lubrication system before initial startup.

Failure to complete these procedures may void warranty coverage.

Warranty Exclusions

Engine warranty does not cover failures caused by:

• Improper installation.
•  Oil starvation.
• Contaminated oil.
• Incorrect oil viscosity.
• Cooling system failure.
• Radiator restriction.
• Defective water pump.
• Defective thermostat.
• Dirty oil cooler.
• Improper tuning.
• Incorrect programming.
•  Commercial use.
• Collision damage.
•  Improper maintenance.

Additional Engine Conditions

• Engines are sold as interchangeable long blocks.
• The replacement engine may originate from a different model year than the customer’s original engine.
• Cosmetic differences do not affect warranty coverage.
• Customers are responsible for transferring components when required.
• Heat tabs must remain intact.
• Removal of the heat tab automatically voids the warranty.
• Unauthorized disassembly of the long block voids the warranty.
• Jask Auto Parts Inc. reserves the right to inspect all returned engines before approving any claim.

2. CYLINDER HEADS

What’s Included

• Complete inspected cylinder head assembly.

Warranty Coverage

Cylinder heads are warranted to:

• Be free from cracks.
• Be free from structural damage.
• Be free from warpage beyond manufacturer specifications.

Installation Requirements

Customers should:

• Pressure test before installation.
• Inspect valve guides.
• Inspect valve seats.
• Inspect springs.
• Replace seals.
• Resurface when necessary.

Warranty Exclusions

Warranty does not cover:

• Machining costs.
• Valve jobs.
•  Improper installation.
• Overheating damage after installation.

3. SHORT BLOCKS

What’s Included

Depending on the assembly supplied, a Short Block or Long Block may include:

• Engine Block
• Crankshaft
• Connecting Rods
• Pistons
• Bearings

Warranty Coverage

• Warranted to be rebuildable unless otherwise stated in writing.
• Warranted to be free of structural cracks.

Warranty Exclusions

Warranty does not cover:

• Machine shop costs.
•  Internal modifications.
• Racing applications.
•  Improper lubrication.

4. CARBURETORS

Warranty Coverage

• Carburetors are warranted only for rebuildability.
• Carburetors are warranted as suitable cores for rebuilding.
• Carburetors are warranted to be complete unless otherwise noted.

Warranty Exclusions

Warranty does not cover:

• Internal wear.
• Dirt or contamination.
• Rebuild costs.

5. INSTRUMENT CLUSTERS & SPEEDOMETER CLUSTERS

Warranty Coverage

Instrument clusters are warranted to:

• Function properly.
• Match the correct application.

Important Information

• Exact mileage is not guaranteed.
• Odometer readings are supplied for reference only.
• Certain manufacturers require dealer programming.

Examples include:

• BMW
• Mercedes-Benz
• Audi
• Lexus
• Cadillac

Warranty Claim Requirements

Customers must provide:

• Dealer diagnostic report.
• Dealer programming receipt.
• Written confirmation that programming was unsuccessful.

Warranty claims may be denied without this documentation.

Warranty Exclusions

Warranty does not cover:

• Programming charges.
• Dealer fees.
• Mileage discrepancies.
• Cosmetic wear.
•  
• Broken lenses occurring after delivery.

6. ELECTRICAL COMPONENTS

This section includes:

• Engine Control Modules (ECM)
• Engine Control Units (ECU)
• Body Control Modules (BCM)
• Transmission Control Modules (TCM)
• Transfer Case Modules
• Powertrain Control Modules (PCM)
• Other electronic control units

Warranty Coverage

Electrical components are warranted to:

• Match the correct OEM part number.
• Be operational when shipped.
• Function according to manufacturer specifications.

Installation Requirements

Customers must:

• Verify the OEM part number before installation.
• Follow all programming procedures.
• Complete any required software updates.
• Perform dealer programming if necessary.

Warranty Exclusions

Warranty does not cover:

• Electrical diagnosis.
• Wiring faults.
• Vehicle electrical failures.
• Improper installation.
• Modified modules.

Replacement only is provided unless otherwise approved.

7. ABS (ANTI-LOCK BRAKING SYSTEM) MODULES

What’s Included

Depending on the application, an ABS assembly may include:

• ABS Pump
• Hydraulic Modulator
• Brake Master Cylinder
• ABS Module
• ABS Controller
• Attached Components

Included components vary by manufacturer and model.

Warranty Coverage

ABS units are warranted to:

• Match the correct OEM part number or an approved Hollander interchangeable part.
• Be functional when shipped.
• Be free from structural defects.

Installation Requirements

Customers must:

• Verify part numbers before installation.
• Complete dealer programming when required.
• Reflash the module when necessary.
• Follow manufacturer programming procedures.

Warranty Exclusions

Warranty does not cover:

• Cosmetic imperfections.
• Programming costs.
• Dealer fees.
• Incorrect diagnosis.
• Vehicle wiring problems.
• Brake hydraulic failures.
• Improper installation.

Returns will not be accepted solely because:

• The part number differs from the original.
• An interchangeable Hollander-approved part was supplied.
• Cosmetic appearance differs from the original unit.

A warranty claim for an ABS module requires written confirmation that dealer programming or reflashing was completed and the unit remains inoperative.

Drivetrain & Chassis Warranty

1. TRANSMISSIONS

What’s Included

Transmission assemblies are sold as complete assemblies and may include certain attached components depending on the specific unit supplied.

Manual transmissions may include:

• Flywheel
• Shift Forks
• Internal Linkages

Automatic transmissions may include:

• Torque Converter
• Valve Body
• Internal Solenoids

Additional components may include:

• Bell Housing (only if permanently attached or cast as part of the transmission)
• Transmission Pan
• Internal Sensors
• Internal Wiring Harnesses

Included components may vary by manufacturer and model.

What’s Not Included

Unless specifically listed on the invoice, the following items are not covered under warranty:

• Torque Converter
• Flywheel
• Transmission Mounts
• External Sensors
• External Wiring
• Linkage Components
• Shifter Assemblies
• Transmission Cooler
• Cooler Lines
• Filters
• Pan Gaskets
• Seals
• Electrical Components
• Programming
• Calibration
• Tuning
• Fluids

Any accessories supplied with the transmission are provided as a convenience only and are not covered under warranty.

Warranty Coverage

Transmission warranty applies only to the internal transmission assembly, including:

• Transmission Case
• Internal Gear Sets
• Bearings
• Shafts
• Valve Body (when originally installed)
• Internal Clutches
• Internal Drums
• Internal Hydraulic Components

The transmission is warranted to:

• Shift properly.
• Operate according to manufacturer specifications.
• Be free from internal mechanical defects under normal operating conditions.

Installation Requirements
Before installation, the installer must:

• Flush or replace the transmission cooler.
• Flush all transmission cooler lines.
• Replace all filters.
• Replace all pan gaskets.
• Replace all external seals.
• Replace transmission fluid using OEM-approved fluid.
• Inspect shift linkage.
• Inspect transmission mounts.
• Verify cooler flow.
• Reset transmission adaptive values when required.
• Complete any required programming or relearn procedures.

Failure to perform these procedures may void the warranty.

Warranty Exclusions

Warranty does not cover failures resulting from:

• Dirty or restricted transmission coolers.
• Failure to flush cooler lines.
• Improper fluid.
• Low fluid level.
• Contaminated fluid.
• Improper programming.
• Improper adjustments.
• Commercial use.
• Towing beyond manufacturer specifications.
• Improper installation.

Additional Notes

• All transmission warranties are subject to inspection.
• Jask Auto Parts Inc. reserves the right to inspect all returned transmissions before approving any warranty claim.
• Replacement is the preferred warranty remedy whenever inventory is available.

2. CVT TRANSMISSIONS

Warranty Coverage

CVT transmissions are covered under the same warranty as standard transmissions, subject to the additional requirements below.

Installation Requirements

The installer must provide documentation confirming:

• Dealer-quality diagnostic scan prior to installation.
• Dealer-quality diagnostic scan after installation.
• OEM-approved CVT fluid was used.
• CVT filters were replaced.
• CVT pan gasket was replaced.
• Torque converter seal was replaced.
• Axle seals were replaced.
• Dealer programming or relearn procedures were completed.

Receipts must be retained for warranty purposes.

Warranty Exclusions

Warranty is void if:

• Incorrect CVT fluid is used.
• Dealer programming is not completed when required.
• Documentation cannot be provided.
• Required maintenance items were not replaced.

3. TRANSFER CASES

What’s Included

Transfer case assemblies may include:

• Transfer Case Housing
• Internal Gear Sets
• Internal Bearings
• Shift Mechanism
• Internal Lubrication Components

What’s Not Included

Warranty does not cover:

• Seals
• Gaskets
• Shift Motors
• Electronic Actuators
• External Wiring
• Sensors
• Fluids

Installation Requirements

Before installation:

• Replace all seals.
• Replace all cover gaskets.
• Refill with OEM-approved lubricant.
• Inspect driveshafts.
• Verify gear ratio compatibility.

Warranty Coverage

Transfer cases are warranted to:

• Operate properly.
• Shift correctly.
• Be free from internal mechanical defects.

4. AXLE ASSEMBLIES

What’s Included

Depending on the specific assembly supplied, an axle assembly may include:

• Axle Housing
• Carrier / Differential
• Left Axle Shaft
• Right Axle Shaft
• Wheel Hubs

Included components vary by application.

What’s Not Included

The following components are not considered part of the axle assembly and are not covered under warranty, even if they are present at the time of delivery:

• Brake Rotors
• Brake Calipers
• Brake Pads
• Parking Brake Components
• Wheels
• Tires
• Suspension Components
• ABS Sensors
• Sway Bar Components

Warranty Coverage

Axle assemblies are warranted to:

• Be structurally sound.
• Be free from cracks.
• Be free from internal mechanical defects.

Installation Requirements

Customers must:

• Replace all seals.
• Replace axle lubricant.
• Verify proper gear ratio.
• Inspect bearings.
• Verify axle alignment.

5. DIFFERENTIAL / CARRIER ASSEMBLIES

What’s Included

Depending on the assembly supplied, the differential or carrier assembly may include:

• Carrier Housing
• Ring Gear
• Pinion Gear
• Spider Gears
• Side Gears
• Bearings

Component inclusion varies by manufacturer.

Warranty Coverage

Differential assemblies are warranted to:

• Operate correctly.
• Be free from internal mechanical defects.
• Be free from structural cracks.

Installation Requirements

Before installation:

• Fill with OEM-approved gear oil.
• Verify gear ratio.
• Inspect axle bearings.
• Replace all seals.

6. AXLE SHAFTS

What’s Included

Axle shafts may include:

• Shaft
• CV Joints
• CV Boots
• Boot Clamps
• Wheel Splines
• Hub Splines

Included components vary by application.

Installation Requirements

Customers should:

• Replace axle seals.
• Lubricate splines.
• Inspect wheel bearings.
• Replace worn bearings.
• Inspect retaining clips.

Warranty Exclusions

Warranty does not cover:

• Torn boots.
• Worn bearings.
• Improper installation.
• Damaged splines caused during installation.

7. STRUTS

Warranty Coverage

Struts are warranted only to be in working condition at the time of sale.

Warranty Exclusions

Warranty does not cover:

• Ride quality.
• Strut mounts.
• Noise complaints.
• Cosmetic appearance.

8. CONTROL ARMS

Warranty Coverage

Control arms are warranted to:

• Be straight.
• Be free from structural cracks.

Warranty Exclusions

Warranty does not cover:

• Rubber bushings.
• Ball joints.
• Wear items.
• Alignment costs.

9. BUSHINGS & BALL JOINTS

• Bushings are considered normal wear items.
• Ball joints are considered normal wear items.
• Bushings and ball joints are not covered under warranty unless specifically stated otherwise on the invoice.

10. TURBOCHARGERS & SUPERCHARGERS

Warranty Coverage

• Turbochargers and superchargers are included only when originally equipped and shipped with the engine.
• These components are provided as convenience items only.

Warranty Exclusions

Warranty does not cover:

• Internal turbocharger failure.
• Oil seal leakage.
• Bearing wear.
• Wastegate operation.
• Variable vane operation.
• Boost performance.

Customers should inspect or rebuild these components before installation if necessary.

11. DOORS

What’s Included

Door assemblies may include:

• Door Shell
• Hinges (when attached)

Additional accessories may be included at no additional charge.

What’s Not Included

Warranty does not cover:

• Glass
• Window Regulators
• Window Motors
• Door Handles
• Locks
• Wiring
• Switches
• Mirrors
• Speakers

Warranty Coverage

Only the structural door shell is covered under warranty.

12. BODY PARTS

Body parts include:

• Hoods
• Fenders
• Bumpers
• Quarter Panels
• Header Panels
• Other sheet metal components

Warranty Coverage

Body parts are warranted to:

• Be structurally sound.
• Match the ordered application.

Warranty Exclusions

Warranty does not cover:

• Paint color match.
•  
• Minor cosmetic imperfections.
• Surface rust.
• Repainting costs.

Customers should expect to repaint body panels to achieve an exact color match.

13. AIRBAGS

Important Notice

Used airbags are sold strictly in accordance with applicable laws.

Warranty Coverage

Airbags are warranted only to:

• Match the ordered application.
• Be physically undamaged before shipment.

Warranty Exclusions

Warranty does not cover:

• Fitment errors due to incorrect ordering.
• Safety certification.
• Merchantability for any specific purpose.

Additional Notes

• Airbags must be installed according to the manufacturer’s procedures.
• Used airbags are sold without any guarantee of deployment performance.
• Sales of used airbags are subject to all applicable federal, state, and local laws.
• Customers are responsible for ensuring that the purchase and installation of used airbags are legal in their jurisdiction.

General Terms & Customer Responsibilities

1. Installation Requirements

Proper installation is essential to maintain warranty coverage.

Customers and installers are responsible for ensuring that all replacement parts are installed in accordance with the vehicle manufacturer’s specifications.

Before installation, the installer must:

• Verify that the replacement part is correct for the vehicle application.
• Inspect the replacement part for shipping damage before installation.
• Compare the replacement part with the original part before installation.
• Inspect all related vehicle systems that may affect the operation of the replacement part.
• Replace all worn or damaged seals, gaskets, O-rings, bearings, filters, fluids, lubricants, and other routine service items applicable to the part being installed.
• Use only OEM-approved fluids and lubricants.
• Replace all maintenance items recommended by the vehicle manufacturer.
• Follow all torque specifications published by the vehicle manufacturer.
• Complete any required programming, coding, calibration, or relearn procedures.
• Verify proper operation of the replacement part before returning the vehicle to service.
• Follow any additional installation procedures supplied by Jask Auto Parts Inc.

Failure to comply with these requirements may void the warranty.

2. Maintenance Requirements

The customer is responsible for maintaining the vehicle in accordance with the manufacturer’s maintenance schedule.

Maintenance responsibilities include:

• Performing all scheduled maintenance at the intervals recommended by the vehicle manufacturer.
• Maintaining proper fluid levels at all times.
• Using the correct grade and type of engine oil, transmission fluid, coolant, gear oil, brake fluid, and power steering fluid.
• Replacing filters at the manufacturer’s recommended intervals.
• Replacing engine oil and the oil filter using OEM-recommended products.
• Replacing transmission fluid and filters whenever required.
• Maintaining the cooling system in proper working condition.
• Repairing any leaks immediately.
• Maintaining proper charging system voltage.
• Maintaining proper fuel system operation.
• Keeping detailed maintenance records.
• Retaining receipts for all maintenance performed.

Failure to properly maintain the vehicle may void warranty coverage.

3. Interchange Policy

Jask Auto Parts Inc. utilizes industry-recognized interchange systems, including the Hollander Interchange System, to identify compatible replacement parts.

Customers acknowledge and agree that:

• The replacement part may originate from a different model year than the original vehicle.
• Cosmetic differences do not affect interchangeability.
• Minor variations in appearance do not affect functionality.
• Connectors, brackets, sensors, wiring, or accessories may differ between interchangeable parts.
• Certain accessories may need to be transferred from the original part.
• Additional programming or calibration may be required.
• Minor modifications may be necessary to complete installation when approved by the vehicle manufacturer.
• Interchangeable parts are considered acceptable replacements when verified through an approved interchange system.

Interchangeability alone is not considered a valid reason for return or cancellation.

4. Product Condition

Unless otherwise stated on the invoice:

• Parts may show normal cosmetic wear consistent with previously used automotive components.
• Minor scratches, paint chips, oxidation, discoloration, and surface corrosion do not affect warranty coverage.
• Cosmetic imperfections are not considered defects.
• Customers purchasing recycled automotive parts should expect normal signs of previous use.
• Cosmetic appearance does not affect functionality.

5. Fluids & Lubricants

For shipping purposes:

• Most fluids are drained from assemblies before shipment.
• Customers are responsible for refilling all required fluids before operating the vehicle.
• Customers must verify all fluid levels before startup.
• Customers are responsible for bleeding cooling, hydraulic, brake, clutch, and steering systems whenever applicable.
• Failure to refill fluids before operation may void warranty coverage.

6. Gear Ratio Verification

Certain drivetrain components require matching gear ratios.

Customers are responsible for:

• Verifying axle gear ratios.
• Verifying differential gear ratios.
• Verifying transfer case compatibility.
• Verifying front and rear axle ratios on four-wheel-drive vehicles.
• Confirming compatibility before installation.

Damage resulting from mismatched gear ratios is not covered under warranty.

7. Cosmetic Condition

The warranty does not cover:

• Paint fading.
• Paint damage.
• Color mismatch.
• Surface rust.
• Minor dents.
• Minor scratches.
• Shipping dirt.
• Normal wear associated with previously used automotive parts.

Customers purchasing body panels should expect to repaint the part before installation.

8. Warranty Exclusions

The warranty does not cover failures resulting from:

• Improper installation.
• Improper maintenance.
• Commercial use.
• Fleet operation.
• Taxi service.
• Delivery service.
• Government service.
• Emergency vehicle service.
• Off-road recreational use.
• Towing beyond the manufacturer’s recommendations.
• Snowplow use.
• Acts of God.
• Environmental contamination.
• Chemical exposure.
• Acid rain.
• Improper cleaning products.
• Incorrect fluids.
• Incorrect lubricants.
• Incorrect programming.
• Improper calibration.
• Normal wear and tear.

9. Customer Responsibilities

Customers are responsible for:

• Ordering the correct part.
• Providing accurate vehicle information.
• Verifying compatibility before installation.
• Inspecting the shipment immediately upon delivery.
• Reporting shipping damage immediately.
• Reporting shortages immediately.
• Protecting the replacement part from additional damage.
• Following all installation procedures.
• Maintaining all required documentation.
• Cooperating during the warranty investigation process.
• Returning requested parts for inspection when required.

10. Inspection Rights

Jask Auto Parts Inc. reserves the right to:

• Inspect any returned product.
• Request photographs.
• Request computer-generated diagnostic reports.
• Request installation invoices.
• Request maintenance records.
• Request dealer inspection reports.
• Conduct independent testing.
• Obtain expert opinions before approving a warranty claim.
• Deny warranty coverage if requested documentation is not provided.

11. Limitation of Liability

Jask Auto Parts Inc.’s liability is limited to the original purchase price of the part.

Jask Auto Parts Inc. shall not be responsible for:

• Labor charges.
• Installation costs.
• Removal costs.
• Storage fees.
• Rental vehicle expenses.
• Hotel accommodations.
• Lost wages.
• Loss of business.
• Loss of vehicle use.
• Towing charges.
• Diagnostic fees.
• Programming charges.
• Shipping delays.
• Consequential damages.
• Incidental damages.
• Special damages.
• Punitive damages.

12. Governing Terms

• This warranty applies only to the original purchaser.
• This warranty is non-transferable.
• No employee, salesperson, or representative may modify this warranty unless the modification is provided in writing by an authorized representative of Jask Auto Parts Inc.
• Jask Auto Parts Inc. reserves the right to inspect all products before approving any warranty claim.
• Jask Auto Parts Inc. reserves the right to repair, replace, issue store credit, or refund the purchase price at its sole discretion, subject to the terms of this policy.
• This warranty provides specific legal rights. Additional rights may vary by state.
• If any provision of this policy is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Return, Refund & Cancellation Policy

1. Final Sale Policy

• All sales are considered final once an order has been processed and payment has been successfully received.
• Customers are responsible for confirming the correct part before completing their purchase.
• Orders are processed based on the vehicle and part information provided by the customer.
• By placing an order, the customer acknowledges that they have read, understood, and agreed to Jask Auto Parts Inc.’s Warranty, Return, and Refund Policy.

2. Order Cancellation Policy

Cancellation Within 24 Hours

• Orders canceled within twenty-four (24) hours of the original purchase may be eligible for cancellation without a restocking fee, provided that:
  • The order has not been shipped.
  • No special-order or non-returnable items have been purchased.
  • The order has not already entered the shipping process.

Cancellation After 24 Hours

• Any cancellation request received after twenty-four (24) hours from the original purchase date is subject to a 25% restocking fee.
• The restocking fee applies regardless of whether the order has shipped.
• Any shipping charges incurred by Jask Auto Parts Inc. are non-refundable.
• Special-order, custom-order, or non-stock items may not be eligible for cancellation once purchased.

Cancellation After Shipment

Once an order has shipped:

• Original shipping charges are non-refundable.
• Return shipping is the customer’s responsibility unless the return is approved due to an error by Jask Auto Parts Inc.
• The applicable restocking fee will be deducted from any approved refund.
• Freight charges, liftgate charges, residential delivery fees, inside delivery fees, reconsignment fees, storage charges, and carrier accessorial charges are non-refundable.

3. Return Eligibility

A return request may be considered only if:

• The part was supplied incorrectly.
• The part arrived damaged during shipping.
• The part is defective and qualifies under the warranty.
• Written authorization has been issued by Jask Auto Parts Inc.

Returns will not be accepted for:

• Buyer’s remorse.
• Ordering the wrong part.
• Improper diagnosis.
• Fitment verification.
• Testing purposes.
• Cosmetic differences.
• Interchangeable parts approved through the Hollander Interchange System.
• Mileage differences that were not guaranteed in writing.
• Programming or calibration requirements.
• Improper installation.
• Damage caused after delivery.

4. Return Conditions

To qualify for a return:

• The part must remain in the same condition in which it was received.
• The part must not be altered, modified, dismantled, painted, welded, machined, or repaired.
• All identification markings and labels must remain intact.
• Security seals must remain unbroken.
• The original invoice must accompany the returned part.
• The customer must obtain a Return Merchandise Authorization (RMA) before returning any part.
• Unauthorized returns may be refused.

5. Warranty Return Procedure

Customers requesting warranty consideration must:

• Contact Customer Service before removing the part from the vehicle.
• Obtain written authorization before any repairs are performed.
• Provide the original invoice.
• Provide clear photographs of the part.
• Provide photographs showing the installed part when requested.
• Provide a computer-generated diagnostic report when applicable.
• Provide installation receipts when requested.
• Provide maintenance records when requested.
• Cooperate fully during the warranty investigation.

Failure to provide the requested documentation may result in denial of the warranty claim.

6. Return Merchandise Authorization (RMA)

• No returns will be accepted without a valid RMA number.
• The RMA number will be issued only after the return request has been reviewed and approved.
• Customers must follow all return instructions provided with the RMA.
• The returned part must be shipped to the address specified on the RMA.
• Returns shipped to an unauthorized location may be refused.
• The part must be returned within 7 business days of receiving the RMA.

8. Return Shipping

Unless otherwise approved in writing:

• Customers are responsible for all return shipping costs.
• Customers are responsible for packaging the returned part securely.
• Customers are responsible for any shipping damage occurring during the return shipment.
• Customers should insure high-value shipments.
• Tracking information must be provided to Jask Auto Parts Inc. after shipment.

9. Inspection Process

Upon receipt of the returned part:

• The part will be inspected by qualified personnel.
• The returned part will be compared with the original sales records.
• Serial numbers, identification marks, and part numbers may be verified.
• The returned part may undergo mechanical or electronic testing.
• Additional documentation may be requested before a final decision is made.

Jask Auto Parts Inc. reserves the right to deny any claim if:

• The returned part differs from the original part sold.
• Required components are missing.
• The part has been modified or damaged after delivery.
• Evidence of improper installation is found.
• Warranty conditions have not been met.

10. Refund Policy

When a refund is approved:

• Refunds will be issued using the original payment method whenever possible.
• Refund processing begins only after the returned part has passed inspection.
• Shipping charges, handling fees, and applicable restocking fees will be deducted from the refund unless otherwise approved in writing.
• Processing times may vary depending on the payment provider.

11. Replacement Policy

Whenever possible:

• Replacement is the preferred remedy under the warranty.
• Replacement parts may have equal or greater mileage than the original part.
• Replacement parts may originate from a different model year if verified as interchangeable.
• Cosmetic differences do not affect warranty eligibility.
• Replacement parts remain subject to the original warranty period and do not create a new warranty.

12. Order Status Updates

Throughout the warranty or return process:

• Customers will receive periodic status updates by email, text message, or telephone.
• Updates are generally provided every forty-eight (48) business hours while the claim is under review.
• Additional information may be requested during the evaluation process.

13. Customer Service

For questions regarding:

• Warranty Claims
• Returns
• Refunds
• Replacements
• Shipping
• Order Status

Please contact:

Jask Auto Parts Inc.

• Phone: +1 (616) 341-7005
• Email: support@jaskautoparts.com

14. Entire Agreement

• This Warranty, Return, and Refund Policy constitutes the complete agreement between the customer and Jask Auto Parts Inc. regarding warranty coverage, returns, refunds, and replacements.
• No verbal statement, advertisement, representation, or promise shall modify this policy unless confirmed in writing by an authorized representative of Jask Auto Parts Inc.
• Jask Auto Parts Inc. reserves the right to revise, amend, or update this policy at any time without prior notice. Any revisions will apply only to purchases made after the effective date of the revised policy.